Coronavirus (COVID-19)

Important Update

Here we go again! 

We will be temporarily closed for 4 weeks upto and including the 1st December. Our next live class will be on Wednesday 2nd December.

If your class is affected by the closure we will be getting in touch over the coming days. If you have not heard from us, please email us on customerservice@schoolofwok.co.uk. We are expecting a high volume of emails, so please be patient with us. But please rest assured that all customers will be rescheduled to a class in December or 2021. If your voucher expires in the next month and you are unable to use it before the expiry date, we are happy to extend these dates for you. Your flexibility to be rescheduled, and your patience for the pandemic to finish has meant that we have the best chance to survive the next tricky 12 months of recovery. 

Thank you to all of our customers. 


When we return in December, we will continue with our lessons in a Covid secure way as outlined below:

Public class upstairs will be maximum 8 people, with 2 tables either side of a separate demo table.

  • No table can exceed 6 customers.
  • Customers must be 1 metre apart, if working together they may move closer to each other but not to intrude on someone else's space, or the tutors.
  • Tables either side must be 1/2 metre from the demo bench so the customers are always 1 metre from the tutor.
  • Tables will be set up as 2 tables of 4 prior to the class. These can be adjusted upon arrival - e.g if 2 groups of 3, and 1 group of 2 arrive you would have 5 on one table and 3 on the other.
  • The dining table - customer places must remain the same, don't move the tables, just clean and sanitize, set for dinner and leave all belongings where they are under tables.


Public class downstairs will be maximum 6 people, with 2 tables either side of a separate demo table.

  • No table can exceed 6 customers.
  • Customers must be 1 metre apart, if working together they may move closer to each other but not to intrude on someone else's space.
  • Tables either side must be 1/2 metre from the demo bench so the customers are always 1 metre from the tutor.
  • Tables will be set up as 2 tables of 3.
  • These can be adjusted upon arrival - e.g if 3 groups of 2 arrive, you would have 4 on one table and 2 on the other.
  • The dining table - customer places must remain the same, don't move the tables, just clean and sanitize, set for dinner and leave all belongings where they are under tables.


Pre-arrival 

  • Please do not travel or attend the lesson if you are showing any symptoms of Covid 19. (we will reschedule your class, free of charge).

  • Please bring a face mask with you for the lesson.

On arrival 

  • Every person who enters the building will be asked to fill in a track and trace register.
  • We will provide ample hand sanitiser at the door and hand wash facilities within the school.
  • All disposable gloves to be disposed of by the door on arrival.
  • We are currently limiting the class size to 8 people per lesson and up to 18 people for corporate/team building events
  • Body temperatures of all who enter the building will be taken with a temperature gun and logged.
  • Info sheets will be on each prep station explaining the measures.  
  • Dining and after the lesson.
  • Customers will dine 1 meter apart from each other at the end of the class or customers can tub up their food and leave if they wish.
  • Customers will dine in their pods of 6 or below.
  • Disposable cups will be used for wine, beer and soft drinks.
  • We will use disposable plates / cutlery / chopsticks for dining.
  • Extra bins provided for guests to dispose of any disposables used to avoid our team having to touch anything that has been in contact with your mouths.  
  • We will only be accepting contactless payment on the day for any purchases from the gift shop.  

 

School of Wok team:

  • Our team is only to travel off peak and avoid public transport where possible.
  • Extra care and attention will be given when cleaning and sanitising between classes.
  • Note on face coverings
  • Face coverings: customers MUST wear face covering when:
    • The use of face masks is now compulsory. Customers are advised to wear face masks throughout the class.
    • They enter the building and are assigned a space, especially if they are crossing other customers to get to their workstation.
    • They ask for help close up and the tutor or assistant is entering their space close up.
    • They move through building and are therefore crossing other customers e.g toilet, into the kitchen, leaving a class from downstairs and exiting the building past other customers.
  • Staff face covering regulations
  • Staff will wear face masks whilst the class takes place and there are customers in the building.

During cooking and preparation demonstrations staff may wish to remove their masks in order to get their demonstration across as best they can. Please return it when circulating the room or approaching customers to help in close proximity.  

We welcome you to the school and cannot wait to start hosting cooking lessons again. If you have any questions, please email info@schoolofwok.co.uk

 

Cheers, 

Jeremy, Nev and the SOW team. 

Continue Learning with us!

 

 

 

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